Leadership and Life Lessons from Amazon’s Jeff Bezos Make three good decisions a day and no meetings before 10 a.m., Amazon chief tells D.C. audience On the contrary, albeit the corporate culture has played a major role in keeping Amazon successful, it is also a form of controlling and oppressing employees for the benefit of the company by increasing conformity to make sure employees are properly in line with goals, which hints presence of unitarism to a degree. Working for Jeff Bezos isn’t always a walk in the park. Moreover, it is a part of idealized influence under transformational leadership where leader displays charisma and makes employees feel confident about the vision by constantly reminding them of the achievements company accomplish by holding onto its vision (Bass and Riggio, 2006, p.6). [Accessed 21 October 2018]. Employees recognize their leader as charismatic and start following when they feel empowered and empowerment is the key to identify a charismatic leader (Avolio and Yammarino, 2013). These were out-of-the-box ideas that led Amazon to unprecedented heights of success. Jeff Bezos is an American entrepreneur and the co-founder, chairman and Chief Executive Officer of Amazon.com. That kind of self-reliance is something you can learn, and my grandfather was a huge role model for me: If something is broken, let’s fix it. While you might find other internet firms focusing on a fun, relaxed atmosphere for their employees, Forbes writer George Anders says that “no-frills Bezos is proving the potency of another model: coddling his 164 million customers, not his 56,000 employees” in his article Jeff Bezos Reveals His No. Mahwah, New Jersey: Lawrence Erlbaum Associates. A leader is a person who directs people through motivation and is a role model for employees (Knights and Willmott, 2012, p.319). Transformational leadership is a popular leadership style. Years later Bezos, the CEO of Amazon, would reminisce about the rural, agricultural lifestyle, stating that. The largest customer-oriented online retailer in the United States founded by Jeff Bezos has led the company successfully for years, yet whose leadership style is often criticized reflecting the culture within it. The people who do the best at Amazon are the people who absorb his principles. Besides, it can be seen as a proof that Jeff Bezos is a transformational leader for boosting intellectual and imaginational stimulation of his employees by encouraging different opinions on the table and driving employees to see situations from different eyes through arguing their views, resulting in the innovative and productive workforce within the company (Keskes, 2018). Mr. Lovejoy suggested the obvious: Buy some tables. (excerpt from. 4th ed. Keskes, Imen (2018) Transformational Leadership and Organizational Commitment: Mediating Role of Leader-member Exchange. United Kingdom: Emerald Group Publishing Limited. First thoughts are answers like “CEO, Jeff Bezos” or “it’s ability to innovate”. Avolio, BJ and Yammarino, FJ (2013) Transformational Leadership and Charismatic Leadership. Abstract This paper analyzes the leadership approach of two leaders, the founder of Amazon.com, Jeff Bezos, and the founder and executive chairman of Alibaba Group, Jack Ma. Mr. Anders’ found that Amazon learned that customers “hate delays, defects, and out-of-stock products.” So each of these issues are continually addressed, even to the smallest detail. He has an estimated worth of $75.6 billion (as of March 2017). According to some of the Amazonians, encouraging and motivating them towards the company goals without actually getting too close with them and encouraging them to perform more than what they thought their limit was, is among the skills their leader has. Taking into consideration, the leadership styles, transactional and transformational, Jeff Bezos has performed his leadership duties for which the company has reached to the highest level of growth. Ambrose, SE, ed. It is this obsession with the customer experience that consistently placed them at or near the top of the University of Michigan’s annual retail customer satisfaction survey. To keep employees on track with the fast-changing environment, it is imperative to determine ways to enhance employees’ skills. 2nd ed. People do everything themselves. Jean Lipman-Blumen, author of The Allure of Toxic Leaders says (2005, p.18) “Corruption, hypocrisy, sabotage, and manipulation, as well as other assorted unethical illegal and criminal acts, are part of the poisonous repertoire of toxic leaders”. Jeff Bezos is a study of how customer satisfaction impacts the success of business. Here are two ways that the leadership style of Jeff Bezos has set Amazon apart. Jeff Bezos is a study of how customer satisfaction impacts the success of business. Jeff Bezos and Amazon travel together on this journey as well Jack Welch is linked to General Electric or Steve Jobs to Apple. They were each expected to answer 12 emails per minute, and could possibly be fired when that number dropped below 7. But the leadership style of Jeff Bezos puts him on top. While standards are set for the Amazon employees’ performance, employees are forced to finish the tasks properly and if an employee is not presenting we-are-going-to-conquer-the-world-mentality and the performance is not up to the standard, Bezos gets livid.